Hiring a private investigator is difficult for some people, because they really don’t know that much about the profession. In Texas, investigation companies must be licensed by the state. There are education and experience requirements, mandatory training and insurance coverage, and ethical guidelines.
At Owens Investigations, our guiding principle is to provide “professional service with personal attention.” It is not just a slogan; it is a philosophy we use to guide us each day. Often, we don’t get to meet people on their good days, but rather on their bad days. We know that if you are calling us, you have a problem and you need help. We want to find the answers you need, so that you have the information necessary to move forward in your situation.
We know this is important to you. We will listen to your situation, ask you questions, and determine whether we think we can help you. We will not take a case if we don’t believe we can give you what you need. When we are finished with your case, we want you to feel so good about your experience that you will recommend us to your friends and family when they need help, because you know we will take care of them like we took care of you.
We will not do things that are unethical. We know what the laws are in the area of investigations, and we will do everything we can to resolve your case, but we will not put your case in jeopardy by doing something unethical or illegal. You deserve that, and that’s the only way we will operate. We believe we are good at what we do; we don’t need to break the law.
Caring about you and your case must be matched with professional service. We always aim to provide the best service and the most accurate information. We work on a retainer basis, so we will tell you up front what it will cost to conduct the investigation. If during the course of the investigation we determine that additional work may be required, we will let you know and it will be up to you to determine how you want us to proceed. Based on what you tell us, and what your needs are, we will develop an investigative plan and implement it. We will make recommendations and suggestions, but you, as our client, will make decisions about what we do when it will cost you money.
We are not the cheapest company in town, but we believe we charge a fair rate which allows us to provide you with the service you deserve at the level of quality that we expect of ourselves.
We are a family company. Owens Investigations was founded by Keith Owens. His wife Shawn, his sister, his son, his daughter, and other family members each play a role in the business. We put our name on the company so that you would know we stand behind what we do. We are building our reputation one client at a time. Referrals are our main source of business, and that’s how we prefer it. Want to know more about us? Go to our Meet Our Team page.
So if you think you are ready for a private investigator to help you, why not give us a call at 972-550-1200 or send us an email today. We can meet at our office and see how we can best help you. Our initial consultations are always free, so let’s talk today.
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